Customer Care

Shipping Policy

Here is everything you need to know about Pawvera order processing, shipping timelines, tracking, and delivery support.

Order Processing

Orders are prepared for fulfillment as quickly as possible.

Delivery Estimates

Delivery timing can vary by item, destination, and carrier.

Tracking Updates

Tracking details are sent by email when they become available.

Shipping Support

Need help with a delayed or missing order? Contact our team.

Orders are reviewed, prepared, and sent to fulfillment as quickly as possible. Processing times can vary by product, supplier availability, order volume, and destination.

Delivery estimates may be shown at checkout when available. Because Pawvera works with fulfillment partners, some items may ship separately or arrive at different times.

When tracking is available, you will receive a shipping confirmation email with tracking details. Tracking updates may take a short time to appear after the carrier receives the package.

Weather, carrier delays, customs processing, supplier delays, and peak shopping periods can affect delivery timelines. If your order seems delayed, contact us and we will help check the status.

Need Help?

Questions about shipping?

Our customer support team can help check order status, tracking updates, and delivery questions.

Contact Us